Printer Brands

HP Epson Canon Samsung Fuji Xerox Brother Ricoh Panasonic OKI

Order Methods

We provide "Online Order", "Phone Order", "Fax/E-mail Order" and "WhatsApp Order"

Online Order
You may search and order any item on this website any time.
Phone Order
You may call our customer service hotline 23712278 to place order on our office hour (Mon-Fri 9 AM to 6 PM)
Whatsapp Order
You may place order by sending a text message to WhatsApp number 57181013.
Fax / E-mail
Please send your purchase order to e-mail address order@tonerweb.hk or fax to 23712293.


Payment Methods

Cash or Cheque on Delivery
Pay with cash or company cheque when shipment arrived.
For cheque please title to "Active Supplies Limited" and write your order reference number on the back of the cheque.
Bank or ATM Transfer
We accept bank transfer or ATM transfer. We keep payment record and send copy to us by email to order@tonerweb.hk along with your order reference number.

Bank account details:

Bank
Bank of China (Hong Kong) Ltd.
Account Number
012-740-1-0030433
Account Name
Active Supplies
Credit Card/PayPal
Credit card payment will be processed by PayPal. 5% fee will be charged. Payment link will be sent by email after order is placed.
Government Purchase Card (P-card)
We are authorised supplier of HKSAR government. Government Purchase Cards (P-card) are welcomed.


Delivery Service

RegionDelivery TimeDelivery Charge
Hong Kong
(Industrial / Commercial buildings)
SAME-DAY for stocked items ordered before 11AM Mon-Fri.

Next business day for orders placed after 11AM.
FREE
Hong Kong
(Residential / Non-commercial areas)
HK$30 per order
Hong Kong
(S.F. Store pickup)
Same-day shipping for stocked items ordered before 11AM Mon-Fri.
Estimated to arrive desinated pickup point in 1-2 working days.

For list of S.F. Store addresses, please refer to S.F. Express website.
HK$30 per order
OthersPlease contact our customer service at order@tonerweb.hk

  • We provide FREE delivery for any item to most commercial buildings. For delivery to non-commercial buildings, shipping fee HK$30 will be charged.
  • We provide SAME-DAY delivery for any in-stock item if order placed on business day before 11 AM. Order placed after 11 AM will be delivered next business day.
  • In case the final price is different from the displayed price, our customer service will contact you to confirm the final price before payment.
  • You may note your requested delivery date on the field "Delivery Address".
  • Free delivery applies to delivery address within Hong Kong only.
  • Delivery time may be subjected to stock availability.


Exchange Policy

All items include 30-day warranty, please contact our customer service by Whatsapp 57181013 or email to order@tonerweb.hk if warranty service is needed.